June 21, 2017

Attention All Members:

Following is an important reminder from AT&T regarding Fidelity and Life Insurance Beneficiaries…..

A campaign was recently launched to encourage participants to update their beneficiaries on-line.  The on-line access allows participants to easily check and update  their beneficiaries periodically.   The on-line beneficiary forms were available beginning in 2011 to provide more transparency to the participants.  The recent campaign was to serve as a reminder of the benefits of having the  on-line access.  However, the old paper forms are archived and  still available.  Therefore, in researching beneficiaries, Fidelity will first check on the on-line system.  If the information is not available on on-line, then the archives are searched for the paper forms.

Please assure the participants that their beneficiary forms are still available either on-line or archived paper forms.

For information on who to contact at AT&T for various reasons, please use the following link:

After reaching the web site, please scroll down to the table of contents to find your area of interest.

A Note from Your Vice President Regarding Grandfathered Retirees

For retirees who are grandfathered on AT&T’s healthcare plans, the information and links shown below are valid and accurate.

For retirees that moved to Aon/Hewitt healthcare exchange in 2015, you will need to use their web site located at to manage your healthcare and HRA issues.

AT&T Corporate Links and Information

AT&T Corporate Contacts page
Click Here

Click Here

Summary Plan Descriptions

All health plan related SPDs should be requested by calling 1-877-722-0020.

Health Care

United Health Care
P.O. Box 30557, Salt lake City, UT 84130-0557

Pre-certification – 1-866-705-9767


Fidelity Service Center
P.O. Box 770003, Cincinnati, OH 45277-0065

Prescription Drugs

CVS Caremark
P.O. Box. 6590, Lee’s Summit, MO,64064-6590

Vision Service Plan

EyeMed Vision Care, Attn: Quality Assurance
4000 Luxottica Place, Mason, OH 45040-7111

Savings / Security Plans

Fidelity Service Center
P.O. Box  770003, Cincinnati, OH 45277-0065

Care Plus

AT&T Care Plus Plan
P.O. Box 30557, Salt Lake City, UT 84130-0557

Cigna Dental

AT&T Dental Service Center
P.O. Box 188040, Chattanoga, TN 37422

Employee and Retiree Sales & Service Center


Death Benefits

AT&T Survivor Benefits Service Center

Life Insurance

AT&T Benefits Center
4 Overlook Point, P.O. Box 1474
Lincolnshire, IL 60069-1474

Retirees Wireless Discount Center


Request for Copies of Documents

(Summary Plan Descriptions)
AT&T Services, Inc.
Attn: Plan Documents
P.O. Box 132160, Dallas, Texas 75313-2160

Other Retirement Association Links


US West Retirees

Verizon Retirees


ACER Website

AASBCR (Association of Ameritech/SBC Retirees


Locate and contact your Congressional Representative

Congressional Representatives

If you choose to select one of the above links, you will access a third party web site. TelCo Retirees Association, Inc. provides these links as a convenience to and as a reference for you. This is not an endorsement by TelCo Retirees Association, Inc. of the contents of these third party web sites. TelCo Retirees Association, Inc. is not responsible for the content of third party web sites and The TelCo Retirees Association, Inc. makes no representations or warranties regarding the content or accuracy of materials on third party websites. If you decide to access the third party website, you do so at your own choosing and risk.